Publications

Papers In Refereed Journals

  • Ismail Sila. Do Organizational and Environmental Factors Moderate the Effects of Internet-based Interorganizational Systems on Firm Performance? European Journal of Information Systems, Forthcoming.
  • Ismail Sila, 2007. “Examining the Effects of Contextual Factors on TQM and Performance Through the Lens of Organizational Theories: An Empirical Study”, Volume 25, Number 1,Journal of Operations Management, pp. 83-109.  
  • Ismail Sila, Maling Ebrahimpour, & Christiane Birkholz, 2006. “Quality in Supply Chains: An Empirical Analysis”, Supply Chain Management: An International Journal, Volume 11, Number 6, pp. 491-502.  
  • Ismail Sila & Maling Ebrahimpour, 2005. "Critical Linkages among TQM Factors and Business Results", International Journal of Operations & Production Management, Volume 25, Number 11, pp. 1123-1155.  
  • Ismail Sila & Maling Ebrahimpour, 2004. "An Examination of Quality Management in Luxury Hotels", International Journal of Hospitality and Tourism Administration, Volume 4, Number 2, pp. 33-59.  
  • Ismail Sila & Maling Ebrahimpour, 2003. "Examination and Comparison of the Critical Factors of Total Quality Management (TQM) Across Countries", International Journal of Production Research, Volume 41, Number 2, pp. 235-268.  
  • Ismail Sila & Maling Ebrahimpour, 2002. "An Investigation of the Total Quality Management Survey Based Research Published Between 1989 and 2000: A Literature Review", International Journal of Quality and Reliability Management, Volume 19, Number 7, pp. 902-970.

Conference Proceedings And Presentations

  • Ismail Sila, 2009. The Implementation of B2B E-commerce in North American Firms     Under Different Organizational and Market Conditions, Proceedings of the 2009 Decision Sciences Institute Conference, New Orleans, IL, November.
  • Ismail Sila, 2009. Antecedents and Consequences of the Adoption of Internet-based Interorganizational Systems: An Empirical Study, Proceedings of the 2009 Administrative Sciences Association of Canada Conference, Production and Operations Management Division, Niagara Falls, ON, June (Received the Best Paper Award for the Production & Operations Management Division).
  • Ismail Sila, 2008. Factors Moderating the Relationship Between Internet-based Interorganizational Systems and Firm Performance. Submitted as an abstract and presented at the 2008 Decision Sciences Institute Conference, Baltimore, Maryland, November.
  • Ismail Sila, 2008. Do organizational and environmental factors moderate the effects of Internet-based supply chain management applications on firm performance?, Proceedings of the 2008 Administrative Sciences Association of Canada Conference, Production and Operations Management Division, Halifax, NS, May.
  • Ismail Sila, 2007. The Role of Contingency Factors in Determining the Adoption and Performance Effects of Technology in Supply Chains. Submitted as an abstract and presented at the 2007 Decision Sciences Institute Conference, Phoenix, Arizona, November.
  • Ismail Sila, 2007. Adoption of Internet-Based Interorganizational Systems in Supply Chain Management and Their Impact on Performance, Proceedings of the 2007 Global Business & Economics Research Conference, Istanbul, Turkey, August.
  • Ismail Sila, 2006. The Business Value of Internet Applications in B2B Commerce. Presented at the 2006 Decision Sciences Institute Conference, San Antonio, Texas, November.
  • Ismail Sila, 2005. The Influence of Contextual Variables on TQM Practices and TQM-Organizational Performance Relationships, Proceedings of the 2005 Global Business & Economics Research Conference, Istanbul, Turkey, August.
  • Ismail Sila, 2005. The State of Quality in Manufacturing Supply Chains: An Exploratory Study, Proceedings of the 2005 Administrative Sciences Association of Canada Conference, Toronto, Ontario, May.
  • Ismail Sila, 2004. TQM Practices and Their Effect on Business Results: Universal or Context Dependent?, Proceedings of the 2004 Decision Sciences Institute Conference, Boston, Massachusetts, November.
  • Ismail Sila, 2004. The Impact of Contextual Variables on the Implementation of TQM: An Empirical Analysis, Proceedings of the 2004 Administrative Sciences Association of Canada Conference, Quebec City, Quebec, June.
  • Ismail Sila, 2003. A Contingency Approach to TQM's Effect on Key Organizational Performance Measures, Proceedings of the 2003 Decision Sciences Institute Conference, Washington D.C., November.
  • Ismail Sila and Maling Ebrahimpour, 2003. A Survey of US Firms' Best Practices and the Effect of These Practices on Business Performance, Proceedings of the 2003 Northeast Decision Sciences Institute Conference, Providence, Rhode Island, March (Received the Pearson Family Award for the Best Theory Development Paper Finalist).
  • Christiane Birkholz, Ismail Sila and Maling Ebrahimpour, 2002. An Empirical Investigation of the Quality Management Practices of US Firms in Their Supply Chains, Paper presented at the 2002 Decision Sciences Institute Conference, San Diego, California, November.
  • Ismail Sila, Paul Mangiameli and Maling Ebrahimpour, 2002. Quest for Quality Excellence in the Hotel Industry: A Case Study of Three Luxury Hotels, Proceedings of the 2002 Northeast Decision Sciences Institute Conference, San Juan, Puerto Rico.
  • Ismail Sila, Shaw Chen and Maling Ebrahimpour, 2002. The Critical Linkages Among Best Practices, Proceedings of the 2002 Northeast Decision Sciences Institute Conference, San Juan, Puerto Rico.
  • Ismail Sila and Mailing Ebrahimpour, 2001. A Comprehensive Literature Review of Survey-based TQM Studies and Future Directions for Research, Proceedings of the 2001 Decision Sciences Institute Conference, San Francisco, California.
  • Ismail Sila and Maling Ebrahimpour, 2001. Do TQM Factors Transcend Boundaries? A Critical Assessment, Proceedings of the 2001 Northeast Decision Sciences Institute Conference, Pittsburgh, Pennsylvania.
  • Ismail Sila and Maling Ebrahimpour, 2000. An Exploratory Study of the Critical Factors of TQM in the Hotel Industry: A Case Study Approach, Proceedings of the 2000 Decision Sciences Institute Conference, Orlando, Florida.

Book Reviews

  • I reviewed a book titled "Supply Chain Networks and Business Process Orientation: Advanced Strategies and Best Practices" by Kevin P. McCormack and William C. Johnson. The review was published in the International Journal of Production Research (2004), Vol. 42 No. 2, p. 431.